The Small Print

Hosting / Email.

Non-Database hosting will be charged at £4.99 per month, if a database is required hosting will increase to £9.99 per month.

 

Retainer Information

Minor changes will be made to the web site for 1 month post launch, free of charge. After this date any amendments will be chargeable at £25per hour or part thereof. A retainer of £25 per month can be arranged which will allow for 20 hours of work per year.

 

Web Site Content

Loofy.com will provide stock images for the website if required.  The client is responsible for the copyright status of any images, copy or content provided by them.

 

Service level agreement

• At Loofy.com we aim to deliver the highest possible levels of up-time. Our aim is to provide 99% uptime for your web site.
• Please note: 99% uptime guarantee does not include scheduled maintenance - normally conducted outside of working hours.

Server use

• Loofy.com reserves the right to refuse service and/or access to its servers and/or services to anyone.
• Loofy.com does not allow any of the following content to be stored on its servers: o Adult material - includes all pornography, erotic images, or otherwise lewd or obscene content.
• Excessive download content or non-linked content.
• Refusal of service based on content matching either of these two criteria is entirely at the discretion of Loofy.com.
• Loofy.com reserves the right to move your data to a different server with no previous notice. High Resource User Policy
• Resources are defined as bandwidth, processor utilization or disk space. • Loofy.com may implement the following policy to its sole discretion:
• When the resources utilised by a customer in using a service are abnormally high, Loofy.com reserves the right to suspend that service immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our services. Customers may be offered an option whereby Loofy.com continues supplying the service under a reduced usage criteria specified by Loofy.com. Failure to comply with such measures may result in your service being terminated. Uploads via scripting languages
• We limit uploads made via scripting languages - including PHP, ASP and ASP.NET. Uploads made using PHP are limited to 20MB per file.

Indemnification

• Customer agrees that it shall defend, indemnify, save and hold Loofy.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Loofy.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.
• Customer agrees to defend, indemnify and hold harmless Loofy.com against liabilities arising out of;
• 1. Any injury to person or property caused by any products sold or otherwise distributed in connection with Loofy.com' server;
  2. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
  3. Copyright infringement
  4. Any defective products sold to customer from Loofy.com' server.

Domain Transfer

• A domain transfer fee of £30 will be charged for any domain transferred away from loofy.com.

Late or Non Payment

• Invoice payment is required within 14 days of issue.  If payment is not recieved within this period service may be suspended.  A reconnection fee of £30 will be added to the outstanding amount and service will not be re-instated until the full amount is cleared.  Interest of up to 8% above the Bank of Englands base rate my be charged if the invoice is over 30 days overdue under the Late Payment of Commercial Debts (Interest) Act 1998.

 

Disclaimer

• Loofy.com will not be responsible for any damages your business may suffer. Loofy.com makes no warranties of any kind, expressed or implied for services we provide.
• Loofy.com cannot guarantee to be able to replace lost data.
• Loofy.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Loofy.com and its employees.
• Loofy.com reserves the right to revise its policies at any time.
• Please note: On instructing commencement of your web site you agree to be bound by all Loofy.com terms and conditions.